SHIPPING POLICY — EVERY NIGHT STUDIOS

LAST UPDATED: MAY 2026

1. GENERAL

EVERY NIGHT STUDIOS ("ENS") HANDLES SHIPPING ACROSS TWO CHANNELS: DIRECT B2B PRODUCTION ORDERS AND THE ENS WEBSHOP. ALL PRODUCTS ARE PRODUCED ON DEMAND, MEANING PRODUCTION BEGINS AFTER AN ORDER IS PLACED. PLEASE ALLOW FOR PRODUCTION TIME IN ADDITION TO SHIPPING TIME WHEN ESTIMATING DELIVERY.

2. PRODUCTION TIME

ORDERS ARE TYPICALLY PRODUCED WITHIN 3–7 BUSINESS DAYS DEPENDING ON PRODUCT TYPE, ORDER VOLUME, AND COMPLEXITY. CUSTOM OR EMBROIDERED ITEMS MAY REQUIRE ADDITIONAL PRODUCTION TIME. YOU WILL RECEIVE A CONFIRMATION EMAIL ONCE YOUR ORDER HAS BEEN DISPATCHED.

3. B2B PRODUCTION ORDERS

FOR DIRECT CLIENT ORDERS, SHIPPING IS ARRANGED BY ENS ON THE CLIENT'S BEHALF UNLESS OTHERWISE AGREED. SHIPPING COSTS ARE INVOICED SEPARATELY UNLESS INCLUDED IN THE AGREED ORDER SCOPE. ESTIMATED SHIPPING TIMELINES WILL BE PROVIDED AT THE TIME OF ORDER CONFIRMATION.

FOR LARGE OR BULK ORDERS, ENS MAY ARRANGE FREIGHT SHIPPING. THE CLIENT WILL BE NOTIFIED OF THE SHIPPING METHOD AND ANY ASSOCIATED COSTS PRIOR TO DISPATCH.

RISK OF LOSS TRANSFERS TO THE CLIENT UPON HANDOVER TO THE CARRIER. ENS IS NOT LIABLE FOR DELAYS, LOSSES, OR DAMAGE CAUSED BY THIRD-PARTY CARRIERS ONCE GOODS HAVE BEEN DISPATCHED.

4. ENS WEBSHOP

THE ENS WEBSHOP SHIPS PRODUCTS FROM EVERY NIGHT STUDIOS AND ASSOCIATED BRANDS, ALL PRODUCED ON DEMAND BY ENS.

4.1 SHIPPING OPTIONS & COSTS AVAILABLE SHIPPING OPTIONS AND COSTS ARE DISPLAYED AT CHECKOUT BASED ON DESTINATION AND ORDER WEIGHT. FREE SHIPPING THRESHOLDS MAY APPLY AND WILL BE CLEARLY DISPLAYED WHERE APPLICABLE.

4.2 DELIVERY ESTIMATES THE FOLLOWING ESTIMATES APPLY FROM THE DATE OF DISPATCH:

• SWEDEN: 2–4 BUSINESS DAYS
• EUROPE: 4–8 BUSINESS DAYS
• REST OF WORLD: 7–14 BUSINESS DAYS

4.3 ORDER TRACKING ONCE YOUR ORDER HAS BEEN DISPATCHED, YOU WILL RECEIVE A TRACKING NUMBER BY EMAIL. PLEASE ALLOW UP TO 24 HOURS FOR TRACKING INFORMATION TO UPDATE AFTER DISPATCH.

4.4 INTERNATIONAL ORDERS & CUSTOMS ORDERS SHIPPED OUTSIDE SWEDEN MAY BE SUBJECT TO CUSTOMS DUTIES, IMPORT TAXES, OR LOCAL FEES UPON ARRIVAL. THESE CHARGES ARE THE RESPONSIBILITY OF THE RECIPIENT AND ARE NOT INCLUDED IN THE ORDER TOTAL OR SHIPPING COST. ENS HAS NO CONTROL OVER CUSTOMS PROCESSING TIMES OR FEES.

4.5 INCORRECT ADDRESS IT IS THE CUSTOMER'S RESPONSIBILITY TO PROVIDE A CORRECT AND COMPLETE SHIPPING ADDRESS AT CHECKOUT. ENS IS NOT LIABLE FOR ORDERS LOST OR DELAYED DUE TO AN INCORRECT ADDRESS. IF YOU NOTICE AN ERROR AFTER PLACING YOUR ORDER, CONTACT US IMMEDIATELY AT HELLO@EVERYNIGHTSTUDIOS.COM. WE CANNOT GUARANTEE CHANGES CAN BE MADE ONCE PRODUCTION HAS BEGUN.

4.6 LOST OR DAMAGED ORDERS IF YOUR WEBSHOP ORDER ARRIVES DAMAGED OR DOES NOT ARRIVE WITHIN A REASONABLE TIMEFRAME, CONTACT US AT HELLO@EVERYNIGHTSTUDIOS.COM WITH YOUR ORDER NUMBER AND, WHERE APPLICABLE, PHOTOS OF THE DAMAGE. WE WILL WORK WITH YOU TO FIND A RESOLUTION.

4.7 ASSOCIATED BRAND PRODUCTS PRODUCTS FROM ASSOCIATED BRANDS SOLD THROUGH THE ENS WEBSHOP ARE PRODUCED AND SHIPPED BY ENS AND ARE SUBJECT TO THE SAME SHIPPING TERMS AS ENS OWN PRODUCTS. ENS HANDLES ALL SHIPPING ENQUIRIES FOR THESE PRODUCTS DIRECTLY.

5. GENERAL SHIPPING CONDITIONS

THE FOLLOWING CONDITIONS APPLY ACROSS ALL ENS CHANNELS:

• ALL DELIVERY ESTIMATES ARE FROM THE DATE OF DISPATCH AND EXCLUDE PRODUCTION TIME
• ENS IS NOT LIABLE FOR DELAYS CAUSED BY THIRD-PARTY CARRIERS, CUSTOMS AUTHORITIES, OR FORCE MAJEURE EVENTS
• SHIPPING COSTS ARE NON-REFUNDABLE UNLESS AN ORDER IS CONFIRMED AS FAULTY OR INCORRECTLY PRODUCED
• ENS RESERVES THE RIGHT TO SELECT THE MOST APPROPRIATE CARRIER FOR EACH SHIPMENT

6. CONTACT

FOR ANY SHIPPING-RELATED QUESTIONS, REACH US AT:

EVERY NIGHT STUDIOS FRIHAMNSGATAN 12, 115 56 STOCKHOLM, SWEDEN HELLO@EVERYNIGHTSTUDIOS.COM EVERYNIGHTSTUDIOS.COM